- Our team of Consultant Paediatricians are highly qualified with postgraduate training in excellent and renowned teaching medical colleges and hospitals across India. Some of them have acquired additional expertise and training abroad in various disciplines of Child care.
- General Paediatrics deals with common ailments in children that the vast majority of children are affected with during their growing years. ( Example : Fever, colds, coughs, loose motions, vomiting, urinary infections, etc).
- Our General Paediatrics Consultants will advise you of the proper diagnosis, and guide you with regards to treatment, any testing or investigations required as well as refer your child/ children to speciality or ancillary child care specialists as and when necessary.
- We will provide assistance and guidance with routine child care: vaccinations or immunizations, growth monitoring, nutritional monitoring and guidance, dental preventive care and preventive health screening programmes.
- Unique to our center are our exclusive ‘Master Health Screening Programmes‘ for children devised by our Consultants. These programmes are designed to provide optimal care for your child/ children by preventive screening right from 6 months of age onwards to adolescence. Please enquire at our Front Desk or ask your child’s doctor regarding these programmes and you will be provided guidance and assistance.
General Paediatrics Outpatient Services Timings: 10 AM to 8 PM on all working days (On Sundays, Public Holidays and Festival days, our Outpatient Services will continue from our Outpatient Department and Emergency Department located one floor below the OPD floor, i.e: Stilt Floor).
|Clinics||Days of the Week||Timings|
|Children’s Heart Clinics||Monday to Saturday||10 AM to 5 PM|
|Children’s Neurology Clinics||Monday to Saturday||10 AM to 11 AM & 2 PM to 4 PM|
|Children’s Gastro & Liver Clinic||Tuesday & Friday||2 PM to 4 PM|
|Children’s Growth, Thyroid & Diabetes Clinics||Wednesday & Saturday||2 PM to 4 PM|
|Children’s Psychology Clinics||Monday, Wednesday & Friday||9 AM to 12 Noon|
|Children’s Nutrition & Diet Clinics||Monday to Saturday||10 AM to 4 PM|
|Children’s Asthma/Allergy Clinics||Monday to Saturday||2 AM to 4 PM|
|Children’s Hematology/Oncology Clinics||Monday to Saturday||By Appointment|
|Children’s Orthopedic Clinics||Monday to Saturday||By Appointment|
|Children’s E.N.T. Clinics||Monday to Saturday||5 PM to 7 PM|
|Children’s Dental Clinics||Monday to Saturday||4 PM to 6 PM|
|Children’s Neuro Rehabilitation Clinics||Monday to Saturday||10 AM to 4 PM|
|Children’s Neuro Surgery Clinics||Monday to Saturday||By Prior Appointment|
|Children’s Speech/Audiology Clinics||Monday to Saturday||10 AM to 6 PM|
|Children’s Psychiatry Clinics||Monday to Saturday||By Appointment|
To schedule appointments with any of our Consultants, please call our land lines and speak to our Front Office. Please allow sufficient travel time to reach the hospital at least ten minutes before your scheduled appointment time. This is to allow administrative and nursing formalities before your child is seen by your child specialist. We try our best to speed up the process, but delays do occur due to unforeseen circumstances.
If you need any assistance, please do not hesitate to ask our Front Office/ Patient Care Executives or Coordinators. They will be happy to assist you.
Health Support Services for Children
Pharmacy Services (Ext: 3015)
Our 24 Hours Children’s Pharmacy is located on the Ground Floor adjacent to the Front Office. Our registered pharmacy stocks only the best and well renowned brands of all medicines for children.
In case the brand that your child specialist has prescribed is not available, an alternative brand will be provided by our pharmacists.
If you are in doubt, our pharmacists will be more than happy to clarify with your children’s specialist on the phone. We also stock general and common items for children and emergency medicines for adult patients.
In case a particular brand is not available in our Pharmacy, we will be happy to procure the same brand within one working day for you to pick up.
Please direct any complaints/ suggestions to our Patient Care Executives/ Coordinators/ GM – Operations.
Laboratory and Diagnostics (Ext: 2020)
Our Children’s laboratory and Diagnostic Services are located on the Stilt Floor. We have the best child specific diagnostic labs.
In case of any blood tests, urine tests, X rays, Ultrasound or CT Scans or tests for heart/ brain ailments are suggested and prescribed by your child’s doctor, our staff will help you with the process.
Firstly, you will be guided to our Front Office to complete the billing and payment formalities for the specified tests. Then, you will be escorted by our staff to our Laboratory Specimen Collection room/ Radiology Department where the appropriate samples/ tests are performed. The reports will be automatically dispatched to our Laboratory Report Collection counter for you to return and collect samples.
In case of URGENT or STAT investigations/ tests, please wait till the reports are generated (may take up to two hours on working days, and longer on holidays and Sundays).
Vaccination and Nebulization (Ext:2006)
Our immunization programs are designed to meet the needs of both national and international patients. We have all the vaccines given all over the world available with us. We maintain strict WHO guidelines in procuring, storing and administering them, If your child’s doctor has prescribed any vaccine or nebulizer treatment, our staff will assist you with the procedure.
Firstly, you will be guided to our Front Office to complete the billing and payment formalities for the specified vaccines and nebulization treatment. Then, you will be escorted by our staff to our Vaccine & Nebulization Administration room where these will be performed. Please purchase a mask for your child’s nebulization from our Pharmacy so that you will be able to use the same repeatedly as well as for any subsequent needs.
Following all inject able vaccines, we advice you to wait in the Emergency Room waiting area for 20 minutes to allow us to monitor for any side effects or problems following vaccination. These are extremely rare ! In the interest of child safety and keeping up with International norms and procedures, we advice this waiting period…
Inpatient Admission Process
If your child/ children´s specialist has found your child/ children suffering from an ailment which requires hospitalization, your Children´s Specialist will advice admission to ensure your child recovers soon. Admission is required when oral and or home medication and care is insufficient to meet the needs of the child, as well as the degree of illness requires intravenous fluid therapy to correct dehydration, intravenous antibiotics, and ancillary care. Our staff will assist you in the process.
Firstly, you will be guided to our Patient Care Executives/ Coordinators who will take you to the Emergency Room for the admission. You will be counseled with regards the availability and various categories of accommodation available and suitable to your requirement.
If your child is covered by any Health Insurance policy, please do provide this information to our staff. Our hospital is empanelled with all major and most of the Health Insurance providers.
Just in case you do not have any insurance, we will complete the admission process as a cash/ credit care payment. Our staff will assist you in liaison with our Inpatient Billing Department.
If you have any queries, please do not hesitate to ask. We are aware this may be a stressful experience for you and your family, but, rest assured our professionally trained staff will handle everything with utmost care, compassion and empathy… Many of our doctors and staff too are parents and have their own children, so we understand your feelings and apprehensions.
Sub Specialty Referral Process
If your child/ children’s doctor suggests referral to one or more of our children’s sub specialists (example: children’s neurologist, children’s growth specialist, etc ), our staff will help you with the process. If the sub specialist is available for consultation at the same time of your visit, we will ensure your child is seen as soon as possible, with the next available consultation timing. In case the particular sub specialist is not available that day, the next available day/ consultation will be arranged to suit your convenience.
Master Health Screening Process
To achieve the ‘best and optimal growth and all round development‘ for your child we have devised various Master Health Screening programmes for children. Preventable diseases and conditions and proper growth and development monitoring is essential to achieve your child’s full and natural potential in future. Optimal growth and development will ensure the best scholastic ( academic), performance for your child/ children in this competitive world. Please discuss with our Front Office as well as your child´s specialist regarding these programmes. Once again, once you decide to get any of our screening programmes performed, our staff will assist you in the process.
Amenities for Parents and Visitors
Children´s Play Area: Located in our Main Lobby on Ground floor is a Play Area designated for children. We have provided a safe environment and toys and playthings for your child/ children while they wait to be seen by our doctors. Please ensure someone is with you child at all times directly supervising his/ her play. All toys and play area equipment are regularly cleaned, and disinfected from time to time as set by our Infection Control Committee. This is to ensure a safe and clean environment for your child/ children.
Restrooms (Toilets): Restrooms (Toilets) are located in our Ground Floor beside the Nursing station. Separate Male and Female toilets exist and are well maintained by our House Keeping Staff. If you, by chance find any of our toilets in an unacceptable condition, please bring this to the notice of our staff and necessary action will be taken. If you need to change your baby’s diaper, our staff will provide help and assistance. Just ask, that´s all.
Infant Feeding Room: In keeping with our child friendly policy and concept, we have provided a private room for you to feed your baby/ child while you wait for your child’s consultation. Our nursing staff will be happy to assist you in locating the Infant Feeding Room. Please ensure any materials used such as paper napkins/ towels are disposed off properly in the designated bin.
Cafeteria: Our hospital cafeteria is located in the basement. Our cafeteria serves nutritious meals, snacks and beverages all through the day. Food is prepared in the most hygienic way and served by our staff in a courteous and welcoming environment. We provide an array of dishes and snacks, suitable for both adults and children of all age groups. Please check with your table waiter regarding the menu. Snacks suitable for children are also provided.
Telephone: Please feel free to use the public phone located: All local calls can be made free of charge, any STD or ISD calls will be charged at the standard tariffs prevailing at the time of your use. Payments need to be made in cash and please insist on a receipt.
Car Parking and Valet Service: When you reach our hospital, there are clear signs directing you to our car park. If you need assistance, please ask our Security Staff or our Ambulance Drivers for help. If you need valet service, please ask and free valet service will be provided. Please be sure to remove any valuables inside your vehicle. Our staff will park your car safely in the Car Park. The hospital is not responsible for any damages to your vehicle during parking and exiting and the loss of any valuables left inside your car. In case of such an event, we will not be able to compensate for any such event.
Wishing Your Child/ Children a Speedy Recovery and Good Health…